Programs and Services Overview
- Credit Score Analysis (CSA) Lending & Underwriting Training/Coaching Program
- Mini-Form Program (Loan Recapture Program)
- Sales and Service Program
- Member Service Training/Coaching Program
- Teller Training/Coaching Program: How to overcome objections
- Onboarding Program (Training/Scripts/Coaching)
- Outbound Calling Program (Training/Scripts/Coaching)
- Call Center Training Program/Coaching
- Business Development Training/Coaching
- Collections (Member Solutions) Training Program
- Coaching Up Program
- Leadership Development Training/Coaching Program (for managers and supervisors)
- Executive Leadership Program (Inclusive of CEOs, executives, and other levels of management)
- Strategic Planning
- Consulting Services
- Lending Assessment
- Compensation/Goal/Reward Program
- Job Ads/Job Descriptions
- Sales and Service Strategies and Initiatives o Lending/Marketing Strategies for Growth
- Key Leadership Strategies