“As a new CEO inheriting an institution that had struggled with service, growth and loans, Celeste really partnered with me to set us on track. Her flexibility in designing an appropriate training program was a key to our success. Celeste also provided us with the tools necessary to consistently see above average loan growth and help our members save money! In addition, I very much appreciated the honesty and candor if our opinions did not match. We will forever be partners of cuStrategies. cuStrategies is a partner that will be there for you and with you as you take a different approach. Don’t be afraid to open your eyes to a new way of doing something.”

“The best money I ever spent.”

“When I was first reading the list of training sessions that cuStrategies offered, I found that all of the topics were areas that we had been working on but needed assistance to take us to the next level in providing an exceptional member experience. Celeste worked with us to customize a training program that met our needs. Celeste’s passion and expertise brought out the best in our entire team. Since we have completed our training sessions, our team members are more confident in speaking with members and we have seen an increase in referrals.”

“Celeste presented at the recent conference I attended, and I was very impressed with her passion for the CU movement. She honestly was the best presenter I have witnessed in the 20 years I have been assisting with our CU. She was dynamic in her presentation with real life examples of helping members and credit unions grow and develop a true people helping people brand.”

“This was the best overall strategic planning session I have attended in my 12 years at the credit union!”

“I love Celeste and her passion.  I have been fortunate to have worked with Celeste for 10+ years!”

“I wanted to shoot a quick email to thank you all for arranging the training we all had with Celeste last week. While it was technically “CSA Training” I know that I, and several others felt that it was far more than simply training on CSA’s.” “Celeste’s passion, enthusiasm and empathy are benchmarks for us all to strive for. One of her quotes that really stuck out to me was that we don’t need to just care enough about the member to ask, we need to care enough to go back and ask a second time. I have always been passionate about our CSA program, but this feels more like it is an entire way of doing things that uses the CSA as the foundation. So again, thank you! I am genuinely excited to see where this takes us as a company, and I hope Celeste will be back again soon.”