Snapshot of Programs and Services

  • Credit Score Analysis (CSA) Lending & Underwriting Training/Coaching Program
  • Mini-Form Program (Loan Recapture Program)
  • Sales and Service Program
  • Member Service Training/Coaching Program
  • Teller Training/Coaching Program: How to overcome objections
  • Onboarding Program (Training/Scripts/Coaching)
  • Outbound Calling Program (Training/Scripts/Coaching)
  • Call Center Training Program/Coaching
  • Business Development Training/Coaching
  • Collections (Member Solutions) Training Program
  • Coaching Up Program
  • Leadership Development Training/Coaching Program (for managers and supervisors)
  • Executive Leadership Program (Inclusive of CEOs, executives, and other levels of management)
  • Strategic Planning
  • Consulting Services
    • Lending Assessment
    • Compensation/Goal/Reward Program
    • Job Ads/Job Descriptions
    • Sales and Service Strategies and Initiatives o Lending/Marketing Strategies for Growth
    • Key Leadership Strategies

 

 

Please contact Celeste Cook for more details at: cccook@custrategies.com or 404.783.5898

Lending

Business Development

Leadership

How can we help?

 

Give us a call or submit a business inquiry online.

Contact Us

Experienced over 23 percent loan growth as of September 2015 with the majority of loan growth in auto loans!

Chaz Rzewnicki, Vice President of Lending, Dover Federal Credit Union ($420 Million in Assets), Delaware

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Discover new ways to grow your credit union!

Get in touch!

Celeste Cook is founder and President/CEO of cuStrategies LLC. As a credit union industry strategist, Celeste provides strategic planning services, experienced consulting services, and expert training programs...

© 2018 cuStrategies LLC. All Rights Reserved.

Website created by Luke Easley

Events

Discover new ways to grow your credit union!

Get in touch!

Services

Celeste Cook is founder and President/CEO of cuStrategies LLC. As a credit union industry strategist, Celeste provides strategic planning services, experienced consulting services, and expert training programs...

© 2018 cuStrategies LLC. All Rights Reserved.

Website created by Luke Easley

Events

Discover new ways to grow your credit union!

Get in touch!

Celeste Cook is founder and President/CEO of cuStrategies LLC. As a credit union industry strategist, Celeste provides strategic planning services, experienced consulting services, and expert training programs...

© 2018 cuStrategies LLC. All Rights Reserved.

Website created by Luke Easley

Events

Discover new ways to grow your credit union!

Get in touch!

Celeste Cook is founder and President/CEO of cuStrategies LLC. As a credit union industry strategist, Celeste provides strategic planning services, experienced consulting services, and expert training programs...

Services

Events

© 2018 cuStrategies LLC. All Rights Reserved.

Website created by Luke Easley

Discover new ways to grow your credit union!

Get in touch!

Celeste Cook is founder and President/CEO of cuStrategies LLC. As a credit union industry strategist, Celeste provides strategic planning services, experienced consulting services, and expert training programs...

Services

Events

© 2018 cuStrategies LLC. All Rights Reserved.

Website created by Luke Easley